ZeroLabs Privacy Policy

At Zero Labs, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using www.zerolabs.com, you consent to the practices described in this policy.

1. Information We Collect

• Personal details: Name, email address, phone number, shipping/billing address
• Payment information: Credit/debit card details (processed securely through a third-party payment gateway)
• Order history: Products purchased, dates, and preferences
• Website usage data: IP address, browser type, device, time spent, and interactions with the site
• Cookies & tracking tools: For improving your user experience (see Section 5)

2. How We Use Your Information

• To process and fulfill your orders
• To send updates about your purchase or account
• To improve our website and user experience
• To communicate special offers, promotions, or product launches (with your permission)
• To respond to customer service requests and inquiries
• To detect and prevent fraud or unauthorized access

3. Data Protection & Security

We are committed to protecting your data. Your personal information is stored securely and accessed only by authorized personnel. All transactions are encrypted using SSL (Secure Socket Layer) technology and processed through secure gateways.
We never store your full credit card details on our servers.

4. Sharing of Information

We do not sell or rent your personal data. We only share your information with:

• Trusted third parties (e.g., payment processors, courier companies) for order fulfillment
• Legal authorities if required by law or in cases of suspected fraud or abuse

These parties are obligated to protect your information and use it only for the intended purpose.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Improve site speed and performance
• Deliver personalized content and ads

You can modify your browser settings to decline cookies if you prefer, though some site features may not function correctly.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications at any time
• Request a copy of the data we hold about you
• Lodge a complaint with a data protection authority if you feel your rights are violated

To exercise any of these rights, contact us at support@zerolabs.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: